AVAYA Thailand Best Services Team Of The Year 2007 Presented to "JADS Comm Ltd." 2007 (Dec07)

Jadscomm.com

- AVAYA
- F5 Load Balancer & Firepass
- Lucent Technologies
- Nuera Carrier Class Gateways
- VASCO Token Authentication
- NICE Recorder System

 

Our Services


 

Business keeps getting more challenging due to rapid changes in technology. New solutions involve highly sophisticated technologies that span a board spectrum, which may seem overwhelming in terms of controlling the cost of service, maintenance and quality.

The experienced and professional JADS Comm team is ready to support your company with reliable and efficient services. We ensure that your mission-critical jobs go quickly and smoothly. With the JADS Comm team of experts taking care of your critical communications jobs, you will have more time to concentrate on achieving your business objectives.

All of our service engineers and experts are well trained in designing, building, installing, operating, maintaining and managing all types of communications networks and systems. They can provide remote monitoring, remote maintenance and on-site service, 24 hours a day, 365 days a year, to keep your business connected.

In order to support the customers well, we are now opening our Service Center in many Provinces; which are
located at:-

Chiengmai Service Center:
Pusrung Place Room 111, 85 Cholprathan Road,
Tambol Suthep, Amphurmueng, Chiengmai
Tel. 0-5322-3168
Fax. 0-5322-3054

Undon Thani Service Center:
70/79 Jintakam Mansion, Thahan Road,
Tambol Mak-kheng, Amphurmueng, Udon Thani 41000
Tel. 0-4230-0289
Fax. 042-30-0220

In near future we will open other 3 more service centers in Nakornrachasrima, Rayong and Phuket

Our quality services include:
      Bilingual support
      2 to 3 hours for system recovery in the case of a system failure
      All work done by high-level certified engineers
      A single point of contact for the centralized management and co-ordination of all service requirements
      Minimized risk of downtime for mission-critical installations
      Alarm monitoring
      Remote diagnostics and problem resolution through high performance tools that mean easier and faster service
      Dispatching that ensures technicians arrive on-site knowing what the problem is and with the correct parts in hand
      Outsourced services or “out task” all – or just some – of your communications functions
      Helpdesk and system administration (Customer care)

Team Experiences
With over 15 years of experience in IT and telecommunications, JADS Comm’s technical support and service teams are the key to success in designing, installing and managing telecommunications systems at many leading organizations in Thailand

Certified Engineers
     Certification is one of the Business Partner Accreditation criteria from our suppliers. They fully encourage Business Partners to gain certification to validate that their staff has the required knowledge and skills to provide high-quality service to all customers. Most of The Engineers of JADS Comm are

      Avaya Certified Expert (ACE),
       AVAYA Certified Specialist-Implementation (ACS),
      AVAYA Certified Specialist-Design (ACS),
      AVAYA Certified Associate-Implementation (ACA),
      BIP Certified Product Consultant,
      ISS Certified System Engineer and
      Solution Selling for Avaya Business Partners
      NICE VoIP Logger Technical Training
     NICE Storage Center Technical Training
      NICE Perform (Standard) Sales Module
       NICE Perform (Standard) Sales & Presales Module
      NICE Perform R3 Interaction
      NICE Perform R3 Standard

 

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