Our Services
Business keeps getting more challenging due
to rapid changes in technology. New solutions involve highly
sophisticated technologies that span a board spectrum, which
may seem overwhelming in terms of controlling the cost of service,
maintenance and quality.
The experienced and professional JADS Comm
team is ready to support your company with reliable and efficient
services. We ensure that your mission-critical jobs go quickly
and smoothly. With the JADS Comm team of experts taking care
of your critical communications jobs, you will have more time
to concentrate on achieving your business objectives.
All of our service engineers and experts are
well trained in designing, building, installing, operating,
maintaining and managing all types of communications networks
and systems. They can provide remote monitoring, remote maintenance
and on-site service, 24 hours a day, 365 days a year, to keep
your business connected.
In order to support the customers well, we
are now opening our Service Center in many Provinces; which
are
located at:-
Chiengmai Service Center:
Pusrung
Place Room 111, 85 Cholprathan Road,
Tambol Suthep, Amphurmueng,
Chiengmai
Tel. 0-5322-3168
Fax. 0-5322-3054
Undon Thani Service Center:
70/79
Jintakam Mansion, Thahan Road,
Tambol Mak-kheng, Amphurmueng,
Udon Thani 41000
Tel. 0-4230-0289
Fax. 042-30-0220
In near future we will open other 3 more service centers in
Nakornrachasrima, Rayong and Phuket
Our quality services
include:
Bilingual support
2 to 3 hours for system recovery in the case of a system failure
All work done by high-level certified engineers
A single point of contact for the centralized management and
co-ordination of all service requirements
Minimized risk of downtime for mission-critical installations
Alarm monitoring
Remote diagnostics and problem resolution through high performance
tools that mean easier and faster service
Dispatching that ensures technicians arrive on-site knowing
what the problem is and with the correct parts in hand
Outsourced services or “out task” all – or just some – of your
communications functions
Helpdesk and system administration (Customer care)
Team Experiences
With over 15 years of experience in IT and telecommunications,
JADS Comm’s technical support and service teams are the key
to success in designing, installing and managing telecommunications
systems at many leading organizations in Thailand
Certified Engineers
Certification
is one of the Business Partner Accreditation criteria from our
suppliers. They fully encourage Business Partners to gain certification
to validate that their staff has the required knowledge and
skills to provide high-quality service to all customers. Most
of The Engineers of JADS Comm are
Avaya Certified Expert (ACE),
AVAYA
Certified Specialist-Implementation (ACS),
AVAYA Certified Specialist-Design (ACS),
AVAYA Certified Associate-Implementation (ACA),
BIP Certified Product Consultant,
ISS Certified System Engineer and
Solution Selling for Avaya Business Partners
NICE VoIP Logger Technical Training
NICE Storage Center Technical Training  
NICE
Perform (Standard) Sales Module
NICE Perform (Standard) Sales & Presales Module
NICE
Perform R3 Interaction
NICE Perform R3 Standard
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